Tuesday, May 30, 2017

Customer Support/Service

Yes, one more time.


As I wrote before about that Misfit customer support is exceeding my expectations, it still is the case. My shine stopped recording and left me high and dry. After I contacted customer support via email the usual question and answer email ping pong occurred. Once it was settled that the unit was malfunctioning they promptly sent a new unit, actually an upgrade from the shine, to me. Very friendly and accommodating.


Outstanding customer service for booking a flight way in advance. The price could not have been better either. Great follow up by the representative.

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